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Who We Are:  

We provide hoteliers with actionable insights to create personalized guest experiences.

Concilio Labs offers a guest intelligence platform that unlocks powerful insights from hotel and guest data. Through a series of recommendations, a proprietary Guest Score, and an easy-to-use-user interface, Concilio Labs provides actionable insights to improve experiences for both guests and hoteliers alike.

Our team has spent decades working with top hotels and hoteliers worldwide. We have a deep industry understanding of where hospitality technology has been, and where it is going. Today, as the Concilio management team makes strategic decisions, we remember our roots and leverage our collective experience, past and present, to build an organization focused on aiding and changing the industry.

What We Do:
It’s not just what we do that’s unique. It’s how we do it. Our four-step process is driven by technology but rooted in Actionable Insights that can change the way you and your hotel do business.

  • Collect
    Consume guest and reservation data from fragmented hotel systems into a single, comprehensive stream.
     
  • Enhance
    Enrich your guest profiles with additional insights, using proprietary classification and segmentation techniques.
     
  • Explore
    Interact with your enhanced data in any way you choose from a visually rich, user-friendly interface.
     
  • Engage
    Improve guest communication and create unique guest experiences pre-arrival, on premise, and post-stay.
     

Products & Services:
We believe in doing one thing well, and executing to perfection.

  • Insight EngineTM
    The Concilio Insight EngineTM uses actionable insights to help you communicate and sell to guests, individually or collectively.

  • Guest ScoreTM
    Our proprietary guest scoring systems reveals the real person behind every reservation and their value to the hotel.
     

About Concilio Labs

Concilio Labs offers an intelligence platform that unlocks powerful insights from hotel and guest data. Through a series of recommendations, a proprietary Guest Score, and an easy-to-use-digital interface, Concilio Labs provides actionable insights to improve experiences for both guests and hoteliers alike. For more information, please visit conciliolabs.com

Contact: Terri Miller, Co-Founder

terri@conciliolabs.com / 571.733.9743 EXT: 710