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Tag : ecole hôtelière de lausanne

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CEO Pay: Analysts’ Forecasts and Compensation

December 11, 2017

By Giuliano Bianchi  CEO pay is a controversial topic as some executives have benefited massively from stock options even when their firms have not...

The Swiss Tourist Happiness Index

November 30, 2017

By Dr Yong Chen How should we measure the tourist experience? Material well-being, or GDP, is regarded by some as insufficient to measure our quality of...

CSR: Make It Real and Tell Your Story

November 29, 2017

Many of the world’s corporations engage in charitable projects. Some do so because they sincerely want to improve the world, but others create programs...

Serviced Apartments: An Ever-Growing Sector?

October 23, 2017

By Stuart Pallister In the first of two pieces on serviced apartments, we examine the drivers of growth in the extended-stay sector. In the second article, to...

Innovation … Who’s Really Doing It?

October 19, 2017

By Katharine Le Quesne Certain industries are synonymous with innovation, trailblazing, game-changing. Hospitality is not one of them; a business built...

What Makes a Great Hospitality Leader?

October 3, 2017

By Jos Jumelet There are a plethora of lists of traits of Business Leaders but what makes a great Hospitality leader? According to Forbes, the 10 traits...

Innovation in Luxury Hospitality

August 30, 2017

By Suzanne Godfrey In the final article of our series of pieces on luxury hospitality based on interviews with leading hoteliers in Paris, Suzanne...

Key Pillars of Luxury Hospitality: The Soul

August 1, 2017

By Suzanne Godfrey In a series of pieces on luxury hospitality based on interviews with leading hoteliers in Paris, Suzanne Godfrey examines key pillars...

Winning Strategies to Bring in New Customers

July 31, 2017

by Elisa Chan and Meng-Mei (Maggie) Chen How should hotels be reaching out to potential customers? When it comes to distribution channels, the discussion...

THE LONG READ Key Pillars of Luxury Hospitality: Service and the Emotional Connection

June 29, 2017

by Suzanne Godfrey In a series of pieces on luxury hospitality based on interviews with leading hoteliers in Paris, Suzanne Godfrey examines the key...

Branding and Hospitality: What’s Your Differentiation?

June 28, 2017

By Grace Goni Not a week appears to go by without the opening of a luxury hotel somewhere in the world. Just take a look a consumer travel magazine and...

Key Pillars of Luxury Hospitality: Quality and Consistency

June 7, 2017

By Suzanne Godfrey It’s no longer about the best quality furnishings, facilities and technology. Many people, especially those who can afford to...

Disruptive Innovation? What Disruptive Innovation?

June 6, 2017

By Stuart Pallister The hotel room of the future is likely to be a combination of the high-tech and high-touch. EHL’s YU Virtual video highlights...

The Hotel Room of the Future

May 30, 2017

By Stuart Pallister What will the hotel room of the future look like?  Ecole hôteliere de Lausanne, which has been promoting blue-sky thinking on...

THE LONG READ: Redefining Luxury in Hospitality

May 4, 2017

by Suzanne Godfrey If you ask friends and colleagues who appreciate the finer things in life ‘what defines a luxury hotel?’, you’ll likely...

What Makes the Better Hotel Investment? Luxury or Lifestyle?

May 1, 2017

by Stuart Pallister If you’re looking to buy a hotel, what makes more sense as an investment? A high-end luxury hotel or a lifestyle, boutique...

Loyalty in Hospitality: Taking on the OTAs at Their Own Game

April 28, 2017

By Scott Dahl After years of complaining about online travel agencies (OTAs) and how they have inserted themselves in the relationship with their customers,...

Gastronomic Trends: Veganism - Gastronomic Movement or Lifestyle Choice?

April 27, 2017

Veganism has never been so big, and is one of the most famous current gastronomic trends of the moment. Understand more about this concept and why it may be...

Is It Time to Overhaul the Restaurant Star System?

April 20, 2017

By Stuart Pallister When leading chef Joël Robuchon came to EHL recently to receive an honorary professorship  he touched on...

Does the Guest of the Future want High Tech or High Touch?

April 19, 2017

By 2030, multiple changes will occur and will influence the hospitality industry due to globalisation, one of them being a shift of market power. In the fourth...

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