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Tag : ehl

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Women in Leadership: A Rallying Cry

February 19, 2018

By Dr. Sowon Kim The financial services sector has finally begun shedding light on the gender pay gap within the industry, with Citi becoming the first...

M&A in Hospitality: Stick or Twist?

February 15, 2018

By Stéphane Haddad What’s the outlook for mergers and acquisitions (M&A) activity in the hospitality sector in 2018? We saw deals peak a few...

Marketing Trends in Hospitality: From Technology to Niches

February 13, 2018

By Dr. Meng-Mei Maggie Chen  Over the past year, Google made major inroads into the travel and tourism sector, changing the layouts of Google...

10 F&B Trends and the Next Big Bang for the Buck

February 8, 2018

By Frank Schuetzendorf Food and beverage has witnessed health growth over the past couple of years and with this trend there have been some significant...

Boosting Employee Performance in Hospitality

January 3, 2018

Few industries make greater use of part-time and seasonal employees than the hospitality industry. But even as they provide extra hands in busy times and the...

Sustainable Hospitality: Catalyzing the Uptake

January 2, 2018

Sustainability has become a focal point for companies everywhere and the hospitality industry is no exception. Across the board, hospitality companies –...

In Hotel Valuation, Being Different Helps …

December 28, 2017

‘Cookie-cutter’ hotels are easy to build and operate profitably, but properties with unusual features often attract a premium on resale. For...

Serviced Apartments: Innovative Approaches

December 13, 2017

By Stuart Pallister, EHL Hospitality Insights When it comes to the serviced apartment sector, as land prices rise, the trend is for smaller size units –...

CEO Pay: Analysts’ Forecasts and Compensation

December 11, 2017

By Giuliano Bianchi  CEO pay is a controversial topic as some executives have benefited massively from stock options even when their firms have not...

The Swiss Tourist Happiness Index

November 30, 2017

By Dr Yong Chen How should we measure the tourist experience? Material well-being, or GDP, is regarded by some as insufficient to measure our quality of...

CSR: Make It Real and Tell Your Story

November 29, 2017

Many of the world’s corporations engage in charitable projects. Some do so because they sincerely want to improve the world, but others create programs...

Serviced Apartments: An Ever-Growing Sector?

October 23, 2017

By Stuart Pallister In the first of two pieces on serviced apartments, we examine the drivers of growth in the extended-stay sector. In the second article, to...

Innovation … Who’s Really Doing It?

October 19, 2017

By Katharine Le Quesne Certain industries are synonymous with innovation, trailblazing, game-changing. Hospitality is not one of them; a business built...

What Makes a Great Hospitality Leader?

October 3, 2017

By Jos Jumelet There are a plethora of lists of traits of Business Leaders but what makes a great Hospitality leader? According to Forbes, the 10 traits...

Kais Mbarek of Meliá Dunas Beach Resort and Spa Awarded Inaugural THINC Africa General Manager of the Year

September 5, 2017

The inaugural THINC Africa Awards were designed to honour and celebrate the best hotels, professionals and students in the industry. The winners were announced...

Innovation in Luxury Hospitality

August 30, 2017

By Suzanne Godfrey In the final article of our series of pieces on luxury hospitality based on interviews with leading hoteliers in Paris, Suzanne...

Key Pillars of Luxury Hospitality: The Soul

August 1, 2017

By Suzanne Godfrey In a series of pieces on luxury hospitality based on interviews with leading hoteliers in Paris, Suzanne Godfrey examines key pillars...

Winning Strategies to Bring in New Customers

July 31, 2017

by Elisa Chan and Meng-Mei (Maggie) Chen How should hotels be reaching out to potential customers? When it comes to distribution channels, the discussion...

Who’s Afraid of Google?

July 26, 2017

By Stuart Pallister Google, whose mantra used to be ‘Don’t be evil’ (until it dropped it for the motto ‘Do the right...

THE LONG READ Key Pillars of Luxury Hospitality: Service and the Emotional Connection

June 29, 2017

by Suzanne Godfrey In a series of pieces on luxury hospitality based on interviews with leading hoteliers in Paris, Suzanne Godfrey examines the key...

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