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September 19, 2017 – New York, NY – The hospitality industry’s offering for Business Centers is changing rapidly.  “Let's face facts,” Says Steve Blidner CEO of TTI. “Business centers are still a viable commodity. However, the needs of guests have and continue to change.  Make sure your provider has the capability to keep up with these changes. Never get locked into a single platform solution.”

Blidner offers these guidelines for choosing your business center provider: “Research the hardware carefully; make certain you are purchasing a recent model CPU, and not a discontinued one. Consumer equipment is not designed to be on 24 X 7, and will not be suitable for a business center environment. Purchase business grade machines that include the latest operating systems. Windows 10 has many enhancements including upgraded security protection.  Proper configured systems will last years longer than the everyday bargain computers.  Check and double check equipment pricing to avoid paying excessive mark-ups.”

Blidner further details the 4 major points Hoteliers should be considering in choosing and revamping their business centers:

  1. Carefully review your agreement.  Be leery of clauses that enable the vendor to charge more for after hours or additional support services.   Your annual support fee should cover all of that.
  2. Make sure you have different software options to choose from.  Hotels have different demographics.   One platform cannot address the needs of all hotels.
  3. Make sure your agreement has a termination clause in the event of poor service. That will increase pressure on the vendor to keep up their standards.
  4. Check references carefully.  Not just from the vendor.  Ask around.

Blidner concludes “Due diligence will save you money, aggravation, and avoid unnecessary guest complaints.”

TTI Technologies - Serving YOUR needs not ours, since 1991

Tim Doxzon, VP of Sales
TTI Technologies
Office:   212 897-0969
Mobile: 646 408-1860

About TTI Technologies

TTI Technologies International has been delivering innovative solutions since 1991, serving hotels, resorts, government agencies, nightclubs, and other venues all over the globe. TTI’s solutions include Business Centers and Boarding Pass Stations,  Flight  Information  Systems  with  Interactive  Displays;  and  ID/Passport  Scanners.,  ID  Verification,  and  Lobby Tablets.  With an international headquarters in New York City and satellite offices across the United States, Mexico City, Europe and Mumbai, TTI is well equipped to anticipate and deliver exceptional service. For more information, visit us or contact us at / +1-646-218-2700 Extension 3.

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